Returns and Refunds Policy

Thank you for choosing Supah Store. Your complete satisfaction with our products is our top priority. However, if for any reason you are not entirely satisfied with your purchase, we offer a return and refund policy to facilitate the process.

Terms and Conditions:

1. Return Period: You have 30 days from the purchase date to return a product and request a refund or exchange.
2. Product Condition: The product must be returned in the same condition as received, without visible signs of use or damage.
3. Return Process: Email us within the 30-day return window at shop.primeprestige@gmail.com to obtain a return authorization number. Include your order number and a brief description of the reason for the return.
4. Shipping Costs: Return shipping costs are the customer’s responsibility unless the product received is damaged or defective.
5. Refund or Exchange: Once the returned product is received and verified to meet the conditions outlined above, we will process a refund or exchange based on your preference.
6. Processing Time: The processing time for returns and refunds may vary, but we will do our best to address your request promptly.

For additional questions or assistance, please contact us at shop.primeprestige@gmail.com. We are here to help.